You maintain the BasWare solution or are responsible for the BasWare solution in your business and your solution uses a third-party software package to capture and index documents…
How do you ensure that all your scanned, indexed and exported documents to BasWare are well integrated into it?
At first, the easiest way is to create a query in the BasWare IP Monitor app that would allow its user to have a quick look at uncomstanded or import-awaited documents.
This can be used to determine whether a problem is proven or not.
What if a document doesn’t want to fit into BasWare?
Often documents do not integrate for the following reasons:
Missing or erroneous baseline data
Missing or erroneous organizational data
Date format problem
Amount separator problem
…
It’s best to give a hand to a Key User or a Business Administrator (MOA Support) to control and correct data previously indexed to the misread document.
That’s where BasWare DataAdmin comes in!
With DataAdmin and a little elbow grease, or rather “fingers” for developers, you’re going to create and make available a whole dashboard to manage your KOFAX import feeds.
To go further:
Couple with daily email notifications and you have a whole solution to oversee the importation of your KOFAX batches into BasWare.
Set up dashboard and team permissions, and why not the Key User!
As information system manager, this type of solution helps to lighten your support or incident load, redistributing it to teams that will be better able to process them from their business knowledge.
Need help or advice, don’t hesitate to put a comment or write to us?
Geoffrey Guerrier
Meet Geoffrey!
BasWare Certified Expert, Geoffrey is a key expert on our team, bringing valuable expertise to our BasWare support service.
With over 15 years of experience in the field of purchasing and financial management, Geoffrey is one of our most valuable assets.
Geoffrey excels in solving the most complex functional and technical problems. Whether optimizing your BasWare processes, resolving specific questions, or providing general support, Geoffrey is here to guide you.
His ability to explain technical concepts in a clear and concise manner makes him an essential member of our team.
Contact Geoffrey today to schedule a BasWare functional or technical support meeting and find out how it can help you solve your challenges.