Uncode in a few figures. . .

Need an evolution or a correction? Our live support is there for you.


+363

TICKETS PROCESSED

2

ONLINE SUPPORT

6

HAPPY CLIENTS

+1092

COFFEE CUPS

BOOST BASWARE PERFORMANCE

All our tickets are processed and tested by Basware expert consultants.

TAKEN INTO ACCOUNT WITHIN 1HR MAX.

Your BasWare enhancement or incident request is assigned to one of our consultants from the start.

BILLING PER MINUTE

A business model based on a minute billing system.

FREE SUPPORT

Open a free support ticket to get a pre-analysis and an estimate of your needs.

SUPPORT 24/7

Our support is available via the platform 24/7.

4 HOURS ON AVERAGE

4 hours! This is the average processing time for each ticket.

FREELANCE & IT Services Company

Average time to find a consultant: 3 days 20%
The consultant begins to work on the task: depending on availability 50%
Are the consultants pre-evaluated? No 50%
Quality of configuration or code? You will never know 50%
Probability of failure: 50% 50%
Communication level: Occasional 30%
The consultant fails to complete the task or does not have time for a new one: start sourcing again 50%

UNCODE

We hire and assign a consultant for you: from the 1st hour 100%
The consultant begins to work on the task: up to 1 hour after his assignment 90%
Are the consultants pre-evaluated? Yes 100%
Quality of configuration or code? High 95%
Probability of failure: 5% 95%
Communication level: Frequent 90%
The consultant fails to complete the task or does not have time for a new one: We assign a new consultant 100%
CUSTOMER SATISFACTION

With a continuously enriched BasWare Knowledge Base, you will love our Support area.

CUSTOMER SUPPORT 24/7 - 365 DAYS

Submit your need the day before and it will be done the next morning. All this for the same price!

AVERAGE DELIVERY TIME

The average delivery time for our last tickets is 4 hours!

FREE ESTIMATE

Do not hesitate to submit your needs, our estimates are free!

ON DEMAND

Don't need monthly support?
€ 129per hour
  • 7/5 Online support
  • 1 hour
  • € 129 per hour
  • Chat support & screen sharing
  • Telephone support
  • Setting up a VPN connection

STANDARD

Ideal for: the usual enhancements and maintenance
€ 2180per month
  • 24/7 Online Support
  • 20 hours per month
  • € 109 per additional hour
  • Chat support & screen sharing
  • Telephone support
  • Setting up a VPN connection

PREMIUM

Ideal for: IT Services Companies, IT services and Business teams
€ 5940per month
  • 24/7 Online Support
  • 60 hours per month
  • € 99€ per additional hour
  • Chat support & screen sharing
  • Telephone support
  • Setting up a VPN connection